Privacy Policy.

Who we are

Innovatrix Prime LLC, 4302 Raleigh St, Charlotte, NC 28213, is responsible for the personal information described here. Contact us at info@innovatrixprime.sbs or 717-478-4127.

What we collect

• Order details: name, delivery address, email address and phone number.
• Order history: the items, quantities and totals of orders you place.
• Technical data: basic device and browser information needed to serve the site securely.

We do not ask for information we do not need to fulfil your order, and we do not collect sensitive personal information.

Payment information

Card details are never stored on our servers. When card payments are enabled, they are processed by a PCI-DSS compliant payment provider that handles the card data directly. Where payment is currently taken by phone, card numbers are not written down or retained.

How we use it

To take, pack, deliver and support your order; to send order confirmations and delivery updates; to meet tax, accounting and food-safety record-keeping obligations; and to prevent fraud.

Sharing

We share information only with the service providers who make an order possible — delivery partners, payment processors and hosting providers — and where the law requires it. We do not sell personal information.

Retention and security

Order records are kept for the period required by tax and consumer-protection rules. The site is served over HTTPS and access to customer records is limited to staff who need it.

Your choices

You may request a copy of the information we hold about you, ask for corrections, or ask us to delete information we are not required to keep. Email info@innovatrixprime.sbs and we will respond within 30 days.

Children

This site is intended for customers aged 18 and over, and we do not knowingly collect information from children.